Dispatch and delivery
To which countries can products be shipped?
We ship our products worldwide. Please note that the shipping costs differ for specific individual countries.
How much does shipping cost?
Up to 100 ml or 100 g: EUR 4.70 (incl. VAT)
From 101 ml or 101 g: EUR 5.40 (incl. VAT)
Up to 200 ml or 200 g: EUR 6.60 (incl. VAT)
From 201 ml or 201 g: EUR 7.80 (incl. VAT)
All other European countries (EU and non-EU):
Per shipment: EUR 19.80 (incl. VAT)
Orders of EUR 100.00 or more qualify for free delivery.
What types of payment method are accepted?
If you are located in Germany or Austria, you can also pay by invoice or cash on delivery.
How long will it take for the products to be delivered to you?
We process orders within one working day. We dispatch to addresses in Austria and Germany using DPD. For further details concerning the delivery time for the package, please refer to the
tracking tool on the DPD website.
We dispatch to all other countries using the Austrian Post. The website of the Austrian Post contains information concerning delivery times along with the
Your delivery is not complete. What can you do? Please
contact us. If you provide us with your order number, we shall be able to process your query more quickly.